The Deadly Flaw in the 911 Operating System

Recently we came across an article from USA TODAY regarding the alarming concern in the deadly flaw in the 911 operating system. 911 operators are NOT getting a quick fix on a victim’s location and the average rate is as low as 10% to as high as 95%.  Now 911 operators and emergency room doctors are worried that the problem will worsen because more and more calls are being made on cell phones, in fact 70% of 911 calls are made from a cell phone.

We know the problem, but what is happening to solve this situation. When someone is in trouble they think that calling 911 will bring help quickly, but that isn’t always the case. The FCC is working with major cell phone companies to increase the percentage of calls that 911 can transmit. The goal is to the delivery location increases 40% by 2017 and 80% by 2021.

We want those percentages to increase more rapidly to make sure victims are getting the help they need quickly, unlike in the case of Shanell Anderson. You might be wondering, why 911 operators are having these issues? It seems pretty simple, you have an emergency you call 911 and someone is there to help ASAP. Nope, not the case. You see, if your phone is connected through certain counties. If you have an emergency in another county, the call you make may NOT go to the nearest 911 operator but to the 911 operator in a different district. Because of this, the operator may not be able to get an exact location quickly which causes a delay in getting help.

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If the cell phone had automatically routed to the correct area then the life of Shannell Anderson could’ve been spared as well as so many others. This is where the 911Tracker can help. When you install the 911Tracker T3 GPS device not only helps with car theft but can keep you safe while traveling because of these factors….

  • When the victim calls the T3 and presses # to make the 3-way call to 911, the call goes to the correct 911-Operator.
  • When the 911-Operator connects with the victim the Operator is able to press 3 to have the Tracker voice the GPS location, which the Operator can see on their screen.
  • T3 GPS location received by the 911T-Operator is accurate to within 20-50 feet of the actual location of the vehicle.
  • GPS location sent from the T3 Device and NOT the cellular tower triangulation
  • The 911-Operator automatically sees the phone number of the T3 Tracker on their screen. So if the cellular connection from the 911-Operator should prematurely disconnect, the 911-Operator can call the T3 back directly.
  • The T3 auto-answers so the 911-Operator can continue to press 3 to have the T3 voice the real-time GPS location.

T3 is different because you are in charge. T3 follows the instructions that you text from your phone.  T3 alerts you if your car has an emergency and you call the T3 to connect a 3-way call to the 911-Operator located closest to your car.  You are talking directly to police within seconds of the emergency. Saving valuable time can save you, your family, and your belongings. LoJack® doesn’t do this. OnStar® doesn’t do this.  No other anti-theft system can do this. Learn more about Vehicle Recovery Systems through the 911Tracker website